FAQ

Online orders may take 1 to 3 business days to process depending on order volume and product availability. Orders are processed Monday through Friday. All California orders take 1 to 2 business days to arrive. We do not ship on weekends or after hours. If you need additional information please contact CREO Customer Service at orders@creomagazine.com. Our business hours are Monday through Friday, 9 am to 6 pm, PST.

You will receive a shipping confirmation email as soon as your package is shipped. It will contain information to track your order. If it has been a few days since you placed your order and you have not received shipping confirmation, please contact customer service at orders@creomagazine.com.

Unfortunately, at this time we do not ship internationally, but we are working on it and will update as soon as we can.

We do not deliver to PO Boxes, since we use UPS for delivery.